Shipping

AAA Award ships by UPS Only.

A note to Wisconsin residents:
Sales tax of 5.5% will be added to your order. If your organization is tax exempt, please fax a copy of your tax exempt certificate to us: 1-608-874-4644.

To see how long it will take for delivery of your order, use this UPS Guaranteed GroundSM Day-Definite Delivery for Commercial Shipments originating in zip 54626.

For Guarantee and time-in-transit details, visit www.ups.com.

Published time-in-transit, in business days, is subject to periodic change. This information is a product of UPS Service Mapping.™ Residential Ground is not guaranteed but follows the same delivery schedule.

If you need your items by a specific date,
please inform one of our customer service representatives.

Shipping methods – UPS Only.

Claims – We are not responsible for goods damaged during shipment. Claims must be made against the carrier.

No order will ship without payment information.

Stock Ribbons – Same day shipping if ordered by 10 a.m. CST. Stock ribbons will ship the next business day if ordered after 10 a.m. CST.

Custom Ribbons – Orders are shipped approximately 7 – 10 days after receipt of order and proof approval. Shipping times vary by location and type of shipping method used.

Stock medals – Orders are shipped within approximately 1 – 5 business days. Shipping times vary by location and type of shipping method used.

Custom medals - Orders are shipped approximately 7 – 10 days after receipt of order and proof approval. Shipping times vary by location and type of shipping method used.

Custom buttons – Orders are shipped approximately 7 – 10 days after receipt of order and proof approval. Shipping times vary by location and type of shipping method used.

Rush Service: Rush service charge is 5%. Rush service is available only if our production schedule will allow it. Rush/busy - March, April, May, June - a 10% rush charge will be added for those orders requesting rush service and order is shipped in less than 5 days.

CANCELLATION & ADD ONS: Cancellation will be accepted only if order has not been processed. Add ons will be considered a new order if the previous order has been processed.